General terms and conditions
GENERAL INFORMATION
This website is operated by Caomou. Throughout the site, the terms "we," "us," and "our" refer to Caomou. Caomou offers this website, including all information, tools, and Services available on this site, provided you accept all the terms, rules, policies, and notices stated in this document.
By visiting our website and/or making a purchase with us, you use our Services and agree to be bound by these Terms and Conditions ("Terms"), including any additional terms and policies referenced herein and/or available via hyperlinks. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site or using it, you agree to be bound by these Terms. If you do not agree to all the terms of this agreement, you may not access the website or use the Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the website are also subject to these Terms. You can check the current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to review this page periodically to stay informed of changes. Continued use of the website or access to it after changes are posted constitutes acceptance of those changes.
Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and Services.
SECTION 1 – ONLINE STORE TERMS
By accepting these Terms, you declare that you are at least the age of majority in Poland (18 years old) or that you are of legal age in Poland (18 years old) and have given consent for your minor dependents to use this site.
You may not use our products for illegal or unauthorized purposes, nor violate the laws applicable in Poland (including, but not limited to, copyright laws) while using the Service.
You may not transmit any worms, viruses, or any destructive code.
Violation of any of the Terms results in the immediate termination of the Services.
SECTION 2 – GENERAL TERMS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transmitted in unencrypted form and may include:
transmissions over various networks; and changes to comply with technical requirements of networks or devices.
Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contacts on the website through which the Service is provided, without our express written consent.
Headings used in this agreement are for organizational purposes only and do not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information provided on this site is inaccurate, incomplete, or outdated. Materials posted on this site are for informational purposes only and should not be the sole basis for decisions without consulting original, more accurate, complete, or current sources. Use of materials on this site is at your own risk.
The site may contain historical information. Historical information is not current and is provided for informational purposes only. We reserve the right to modify the site content at any time but are not obligated to update any information. You agree that it is your responsibility to monitor changes on our site.
SECTION 4 – CHANGES TO SERVICE AND PRICES
Prices of our products may change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.
We are not liable to you or any third parties for any modifications, price changes, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Some products or Services may be available exclusively online through the website. These products may be available in limited quantities and are subject to return only in accordance with our Return Policy.
We have made every effort to present the colors and images of our products visible in the store as accurately as possible. However, we cannot guarantee that the color display on your device will be accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or Services to certain persons, geographic regions, or jurisdictions, including Poland. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantity of products or Services offered. All product descriptions and prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to withdraw any product at any time. Any product or Service offer presented on this site is void where prohibited by law.
We do not guarantee that the quality of any products, Services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING DATA AND ACCOUNT INFORMATION
We reserve the right to refuse to fulfill any order. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed from the same customer account, using the same credit card, and/or with the same billing or shipping address.
In the event of a change or cancellation of an order, we may attempt to inform you by contacting you via the email address and/or phone number provided at the time of order placement.
We reserve the right to limit or prohibit orders that, at our sole discretion, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information and to promptly update your data, including email address and credit card numbers and expiration dates, so that we can process your transactions and contact you if necessary.
More information can be found in our Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you access to third-party tools over which we have no control or supervision and no influence.
You acknowledge and agree that we provide such tools "as is" and "as available," without any warranties, representations, or conditions, and without any endorsement. We are not responsible for any liability arising from your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and accept the terms under which these tools are provided by the respective external providers.
In the future, we may also offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services will also be subject to these Terms.
SECTION 8 – LINKS TO THIRD-PARTY WEBSITES
Some content, products, and Services available through our Service may include materials from third parties.
Links to third-party websites on this site may direct you to websites not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of these materials and make no guarantees and assume no liability for third-party materials, websites, products, or Services.
We are not responsible for any damages or losses related to the purchase or use of goods, Services, resources, content, or other transactions conducted in connection with third-party websites. Before making any transaction, carefully review the third parties' policies and practices and ensure you understand them. Complaints, claims, concerns, or questions regarding third-party products should be directed to those parties directly.
SECTION 9 – USER COMMENTS, REVIEWS, AND OTHER MATERIALS
If you submit certain materials at our request (for example, contest entries) or unsolicited creative ideas, suggestions, proposals, plans, or other materials—whether submitted online, by email, by postal mail, or otherwise (collectively, "comments")—you agree that we may at any time and without restriction edit, copy, publish, distribute, translate, and otherwise use in any media any comments you submit to us.
We have no obligation to:
maintaining comments in confidence; paying compensation for comments; or responding to comments.
We may, but are not obligated to, monitor, edit, or remove content that, at our sole discretion, is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property rights of any party or these Terms.
SECTION 10 – PERSONAL DATA
The transmission of personal data through the store is subject to our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, our website or Service may contain information with typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping costs, delivery times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or related website is incorrect, at any time and without prior notice (even after an order has been placed).
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:
for any unlawful purpose; to encourage others to commit unlawful acts; to violate international, national, or local laws applicable in Poland; to infringe on our intellectual property rights or those of others; to harass, insult, abuse, harm, defame, slander, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; to transmit false or misleading information; to send viruses or other malicious code; to collect or track personal data of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any indecent or immoral purpose; or to interfere with or bypass the security of the Service.
We reserve the right to terminate your use of the Service or related website if you violate any of the above prohibitions.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Services will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law, you agree that we are not liable for any claims, losses, damages, or costs (including reasonable attorneys' fees) arising from the use of the website or breach of these Terms.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Caomou and its affiliates, partners, directors, board members, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claims or demands, including reasonable attorneys' fees, made by third parties arising out of your violation of these Terms or applicable laws.
SECTION 15 – SEVERABILITY OF PROVISIONS
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable part shall be deemed severed from these Terms, without affecting the validity and enforceability of the remaining provisions.
SECTION 16 – TERMINATION OF AGREEMENT
Obligations and liabilities of the parties arising prior to termination shall survive termination for all purposes.
These Terms remain in effect until terminated by you or us. You may terminate these Terms at any time by informing us that you no longer wish to use our Services or by ceasing to use our website.
If, at our sole discretion, you fail to comply with any provision of these Terms, we may terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the termination date.
SECTION 17 – ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operational rules published by us on this page constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us, including any previous versions of these Terms.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements under which we provide Services are governed by Polish law and interpreted in accordance with that law, without prejudice to mandatory consumer rights under European Union law.
SECTION 19 – CHANGES TO TERMS
You can check the current version of the Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Continued use of the website or Services after changes are posted constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Store name: Caomou
Company name: Brightwear
Company address: Kalf 196 1509 BC Zaandam Netherlands
Warehouse address: 80-298 Gdańsk Poland
Email address: info@caomou.com
Phone number: +31620244762
KVK Number (Dutch Chamber of Commerce): 67243053
VAT Number (Netherlands): NL002381707B61
Customer service hours (GMT+1/CET): Monday – Friday: 09:00 – 17:30 Saturday and Sunday: 10:00 – 15:00
We strive to respond to all inquiries within 24 hours.
Thank you for choosing Caomou.
